MOUNTAIN STATE BLUE CROSS & BLUE SHIELD

          DEDICATED 800 & LOCAL INQUIRY NUMBERS

            SALES-RELATED INQUIRIES

DEPARTMENT

Toll Free Number

Local Number

Sales - Large Group

800-982-2583

347-7697

Sales - Small Group

888-644-2583

424-7773

Sales - Individual

888-644-2583

424-7773

 

          SUBSCRIBER-RELATED INQUIRIES

DEPARTMENT

800 Number

Local Number

Customer Service-Wheeling

800-654-5028

234-7012

Customer Service-Parkersburg

888-809-9121

424-7701

Fraud Hotline

800-788-5661

346-2296

FEDERAL EMPLOYEE PROGRAM

800-535-5266

424-7792

SPECIAL ACCOUNTS INCO/UMW/ORMET

800-344-5123

234-7009

MEMBERSHIP-Premium & Group Billing Information

888-480-8850

424-9800

Participating Provider Directory

800-533-3627

424-7788

POINT OF SERVICE-Weirton Steel Customer Service

800-287-1347

234-7006

POINT OF SERVICE

800-344-4767

 

            PROVIDER-RELATED INQUIRIES                   

DEPARTMENT

800 Number

Local Number

GENERAL INQUIRIES

800-543-7822

234-7012

CONTRACT Questions

800-798-7768

424-7795

POINT OF SERVICE-Weirton Steel

800-559-9674

234-7006

ELECTRONIC CLAIMS General Inquires

800-344-5514

extensions 781, 782, 783

424-7781

424-7782

424-7783